Seraphim Systems offers services outside the scope of traditional Managed IT. As part of our service package, we offer training to your employees on essential application use, email etiquette & best practices, online safety and security, and many others. Not only does our training help to educate and inform, it also has practical applications; your employees are less likely to share sensitive information, open suspicious emails, or accidentally save a password in a browser where it can be read by malicious sites.
Our training is also a great form of professional development as all of the skills we teach will be valuable to everyone who participates, no matter where they chose to apply them!
PC & Server Management
Seraphim Systems offers a unique and comprehensive suite of services to help you manage your PCs, Servers, and other devices. Our zero-footprint method does not require installing any additional software on your devices that poke holes in your security or consume system resources.
IT Planning & Optimization
Our planners can work directly with you to leverage their industry expertise with your small business goals to ensure that you have the best tools to accomplish your work. Perhaps more importantly, we take extra care to save you from unnecessary purchases so that you don’t waste any of your hard-earned dollars.
Backup & Recovery
Seraphim Systems employs a proprietary hardware appliance at your location to monitor and facilitate scheduled backups of your data to a secure repository that we establish as part of our Planning & Optimization. These backups are tailored to meet your specific needs, ranging from hourly, nightly, weekly, and monthly backups for all of your essential information.
Disaster Prevention
Seraphim Systems performs regular audits of your IT infrastructure to help protect against vulnerabilities. With our custom appliance we provide a layer of security against email phishing attacks & browser-based account security. This means that you can conduct your business knowing that your Seraphim Systems has your back.
IT Support
Even a safe and secure IT infrastructure isn’t free of problems. There will always questions that you’ll want to have answered, whether your unsure about have safe an email is to open, or what the blinking light means on your device. Seraphim Systems is operated 100% locally in Columbia, meaning that we don’t have a call-routing system or any contracted tech providers. When you call your support agent, you will always speak to a real human who will promptly provide assistance.
Network Administration
Our network admins will work with you to determine your needs and craft a tailored map of your operations that most efficiently connects you to your devices, and your devices to the services you need. Our unique approach allows us to keep your network lean, fast, and reliable.
